Cerberus Helpdesk 4.0 (Build 662) (Default branch) |
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Cerberus Helpdesk is an email application which focuses on teams sharing
mailboxes. It features Fetch and Retrieve, Super Sorter, and Virtual
Community Tools.
License: Other/Proprietary License with Source
Changes:
Inbox mail filters can now use all message headers as criteria. When clicking '-filter-' in an inbox list, the 'create filter' pop-up will now pre-fill the standard criteria using the selected message as an example. The raw headers from the selected ticket are also shown to assist with advanced filter creation.
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