Cerberus Helpdesk 4.0 (Build 627) (Default branch) |
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Cerberus Helpdesk is an email application which focuses on teams sharing
mailboxes. It features Fetch and Retrieve, Super Sorter, and Virtual
Community Tools.
License: Other/Proprietary License with Source
Changes:
Subtle visual cues have been added to the
conversation history to make differentiating
events easier. A "Read All" mode has been added
for quickly reviewing a long conversation history.
A time-limit can now be set on assignments to
automatically return work to group control at a
specific time (such as at the end of a work
shift). More keyboard shortcuts have been added.
The interface style has been improved.
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