QueueMetrics 1.4.4 (Default branch) |
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QueueMetrics is a queue log analyzer that measures
a number of metrics of queue and agent activity
for the Asterisk PBX. It offers detailed reports,
real-time panels, and start pages for agents. It
also drives a wallboard and has an XML-RPC data
interface.
License: Other/Proprietary License with Free Trial
Changes:
A new Quality Assessment mode lets you rate and report on the quality of calls made by your agents. A number of bugs have been fixed.
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