Cerberus Helpdesk 4.0 (Build 593) (Default branch) |
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Cerberus Helpdesk is an email application which focuses on teams sharing
mailboxes. It features Fetch and Retrieve, Super Sorter, and Virtual
Community Tools.
License: Other/Proprietary License with Source
Changes:
This release includes several dozen improvements
and fixes from community feedback. Knowledgebase
management has returned to the admin interface and
has also been integrated with the customer-facing
Support Center interface. Performance has been
improved based on intense real-world profiling.
Minor security patches have been applied. The
project has also adopted MySQL 4.1+ as the
official database platform in preparation for
better i18n and transaction support.
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