CRM-CTT Interleave allows you to create entities (tickets) to which you can attach files, place alerts, prioritize, etc. It is multi-lingual and customizable. It can be used for any department in which something comes in, must be handled, and goes out, such as bug tracking, systems management (including assets), helpdesk call tracking, and even as a CMS to host your complete Web site. It creates management information and exports in PDF and Excel, and reports and invoices in RTF format. License: GNU General Public License (GPL) Changes: This version contains lots of new useful functions. It will now generate Gantt charts, and this version is able to refer incoming email to existing entities. The dashboard is now templated, so you can adjust it to your liking. Image thumbnails will pop up when an attached file contains an image, and a very neat file versioning system was implemented. Next to that, mobile devices like Blackberries and other smartphones now have their own interface, which enables mobile use of Interleave.

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