Yalst ("yet another live support tool") is a
powerful chatting tool that integrates easily with
any Web site. The highlights are
visitor and operator initiated chats, visitor
monitoring and tracking with alarm functionality,
form monitoring, file transfers in both directions
during chats, plugin-free co-browsing, marketing tools (push banners, URLs, messages, and customized surveys), ad-tracking of campaigns, conversion tracking, departments, a FAQ database, a customized contact form (if chat is offline), chat between operators, and an application programming interface for deep Web site integration.
License: Other/Proprietary License with Free Trial
Changes:
This is the initial release available completely in English (frontend and backend). It comes with French, German, and Spanish as secondary languages for visitor windows. A second operator can be called to take part in running chat sessions. Excel and CSV export functions were added for some statistics.